Every Software product we sell comes with a standard 180-day technical support through phone and email. If you need extended technical support please purchase this service. EUSS includes the following benefits: (1)Unlimited telephone and email access to Morovia technical support engineers. In addition to answering installation and usability questions, our support engineers also answers questions related to barcode knowledge and application integration. (2) Delivery of new releases, including CDs, bug fixes, product enhancements and new documentation.
There are two type of EUSS. End-User EUSS answers questions related to product installation and usability. General barcode knowledge and applications questions are also answers. If programming is needed, for example, application integration or software solution, a developer EUSS is needed. We provide EUSS to all our Fontware and components products.
Two license options are available when you purchase EUSS. One is single user, which applies to one user/developer. The corporate license applies to maximum three people per company.
To purchase an EUSS, you must input your previouse order ID and product ID. Please have them ready before filling the form.
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